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Holston Valley recognized as 'High Performing Hospital'

Staff report • Sep 13, 2019 at 7:30 PM

KINGSPORT — Kingsport’s Holston Valley Medical Center has been recognized as a “High-Performing Hospital” for 2019-20 by U.S. News & World Report.

Holston Valley moved up in the publication’s overall rankings from No. 10 in Tennessee last year to No. 7 this year.

Holston Valley earned “High Performing” ratings for abdominal aortic aneurysm repair, chronic obstructive pulmonary disease, heart failure and knee replacement. The ratings recognize these services as significantly better than the national average, as measured by factors such as patient outcomes. “High Performing” is the highest rating U.S. News awards for those types of care.

“This ranking is the result of unwavering commitment by our physicians, nurses and team members to ensure our patients receive the best possible care,” said Lindy White, president and chief executive officer of Ballad Health’s Northwest Market. “Our outcomes stem from the innovation, collaboration and compassion of our teams, and we’re proud to be able to serve Kingsport and its surrounding region.”

White noted the rankings are based on quality of care, patient outcomes and volume in the programs reported on.

“The fact that we moved from 10th in the state to seventh speaks to the fact that we are moving our quality program forward,” she pointed out. “I think it’s less than 30 percent of the hospitals in Tennessee and Virginia have divisions in their hospitals recognized as high-performing. This is data pulled from outcomes. I think it validates we’re committed to quality. It’s really about the work of the team, the physicians, the nurses, the volunteers.”

For the 2019-20 ratings, U.S. News evaluated more than 4,500 medical centers nationwide in nine procedures and conditions. Fewer than a third of all hospitals received any high-performing rating, and only 57 earned this rating in all nine Procedures & Conditions. The state and metro area rankings recognize hospitals that received high-performing ratings across multiple areas of care.

The annual Procedures & Conditions ratings, now in their fifth year, are designed to assist patients and their doctors in making informed decisions about where to receive care for common conditions and elective procedures. These ratings extend the U.S. News mission of providing consumers with patient decision support beyond the Best Hospitals rankings, which are geared toward complex specialty care.

“For 30 years, U.S. News has strived to make hospital quality more transparent to health care consumers nationwide,” said Ben Harder, managing editor and chief of health analysis at U.S. News. “By providing the most comprehensive data available on nearly every hospital across the United States, we give patients, families and physicians information to support their search for the best care across a range of procedures, conditions and specialties.”

The U.S. News Procedures & Conditions methodology is based entirely on objective measures of quality such as risk-adjusted outcome rates, volume, quality of nursing and other care-related indicators.

The Procedures & Conditions ratings were produced by U.S. News analysts.

The rankings will be published in the U.S. News “Best Hospitals 2020” guidebook (ISBN 9781931469937), available for pre-order now from the U.S. News Online Store and for purchase at other bookstores in mid-September.

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