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Frequently Asked Questions

What are the general office hours?
The Kingsport Times News general office hours are 8 a.m.-5 p.m. Monday through Friday.

How do I subscribe to the home delivery of the Kingsport Times News?
Click here to fill out a subscription request or call our office at 423-246-8121.

My paper wasn’t delivered today, what office do I contact for further assistance?
Please call our customer service at 423-392-8121.

Where do I find the full obituaries on the website?
The obituaries are available here, under the Announcements section.

How do I report an error in a story?
You should refer to the specific story citing what the story erroneously reported and cite the correct information in an e-mail to an editor.
Please email info@timesnews.com or call our news department at 423-392-1361.

How do I submit an obituary, wedding or engagement announcement?
You can share an announcement by downloading the correct form found here. or come by our office at 701 Lynn Garden Drive, Kingsport, TN.

How do I submit a letter to the editor?
Our policy on letters to the editor can be found here.

How do I retrieve articles in the Times News archive?
Searching the archives for the Kingsport Times News Online requires that you be a KP Advantage Member. This website is a complete replica of the print edition and includes the ability to search our online archive. Contact Us for further information.

How do I postpone my home delivery while on vacation?
Click here for more info or you may call the 423-246-8121 during business hours and talk with a representative. Please allow 24 hours notice for postponing your delivery.

How do I send a tip, story idea or press release to the news staff?
Please send your tips and press releases to info@timesnews.net. Letters can be addressed to Newsroom, Kingsport Times News, 701 Lynn Garden Drive Kingsport, TN 37660

Where can I access the e-edition?
You can find the digital copy of the Kingsport Times News here.

I cannot access or login to read the e-edition, whom do I contact for assistance?
Please call one of our customer service representatives at 423-246-8121.