Saratoga Technologies is a Cisco Premier Certified Partner
JOHNSON CITY – Saratoga Technologies announced May 13 it has achieved premier certification from Cisco. To earn premier certification, Saratoga Technologies had to meet standards for networking competency, service, support and customer satisfaction set forth by Cisco.
“We can now fully support organizations in East Tennessee and Southwest Virginia with their Cisco needs," said Mick Williams, general manager of Saratoga Technologies' Networking Solutions division. “Our goal is to be the leading Cisco resource for any business or IT department that needs Cisco pricing, installation, support or maintenance.”
“Cisco is committed to providing tools, training and programs to help drive partner growth, differentiation and profitability,” said Surinder Brar, chief strategist of the Worldwide Partner Organization at Cisco. “With specializations in Express Foundation, Saratoga Technologies has made an investment in delivering the integrated and customized technology solutions today’s customers demand.”
As a Cisco premier certified partner, Saratoga Technologies demonstrates a range of technical expertise. To achieve Cisco premier certification, Saratoga Technologies was required to achieve the Cisco Express Foundation Specialization. This specialization includes tests on technical competency in the integration of basic routing and switching, wireless LANs and security technologies. In addition, Saratoga Technologies was required to integrate a base level of Cisco Lifecycle Services into their offerings and demonstrate measurably high levels of customer satisfaction based on independently audited customer satisfaction surveys.
The Cisco Resale Channel Program provides partners with the training required to build sales, technical and Cisco Lifecycle Services skills. Cisco resale partner certifications — Gold, Silver, Premier and Select — represent an increasing breadth of skills across key technologies and a partner’s ability to deliver integrated networking solutions. Cisco resale partner specializations — Master, Advanced and Express — reflect an increasing depth of sales, technical and service expertise in particular technologies.
Saratoga Technologies is a technology solutions company that offers products, software, services and solutions in the information technology industry and is focused on enabling their customers to benefit from technology. Having offices in Johnson City and Knoxville, as well as Abingdon, Va., Saratoga specializes in managed computer networking services, server support and repair, laptop repair, disaster recovery, computer repair, network security, printer and copier repair, print management, telephone systems, voice over IP (VoIP), structured cabling services, phone bill auditing, video conferencing, computer consulting services, accounting software such as Microsoft Dynamics GP, Microsoft Dynamics CRM, document imaging and management, web design, email hosting, web hosting, spam filtering, search engine marketing, search engine optimization, internet online backup, hosted exchange, application development, database programming and other technical services.