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East Tennessee Pest Control values its clients

May 21st, 2012 12:55 pm by Cindy Harmon

East Tennessee Pest Control values its clients

East Tennessee Pest Control offers free inspections for businesses, schools, restaurants and residential customers.

Rogersville natives Kenneth Richards, Sr., and with his wife Pauline started East Tennessee Pest Control on the corner of Main and Brownlow streets some 41 years ago. What started in a small trailer is now a thriving family business that can handle all of your pest control needs.

"My brother, Kenneth Richards, Jr., is vice president and has worked here ever since he was old enough to work," said Pam Manis, daughter and general manager. "My dad’s turned the day-to-day operations over to us. Both of my sisters have worked here. Tina Johnson is focusing on raising her family and Tammy Keirsey is in charge of data processing."

The 13 experienced technicians on staff must pass rigorous certification before they can administer termite and pest control treatments. As a QualityPro Company, East Tennessee Pest Control runs background checks on all technicians. Employees must have a clean driving record and pass ongoing drug and alcohol screenings. As members of the Tennessee, Virginia and National Pest Management Associations, East Tennessee Pest Control is required to have general liability insurance and must keep abreast of changing laws and regulations, labeling of pesticides, and chemical application practices in Virginia and Tennessee.

They offer free inspections for businesses, schools, restaurants and residential customers. If action is necessary, they will present treatment plan options and give you a price for eliminating your problem. You can also elect to have a service contract or renewal for maintaining a pest-free environment once your nuisance is eradicated.

"We service some clients that have been with the company from the beginning. It’s because of our quality of work," Manis added. "Some of our clients don’t have a roach, ant or termite problem, and we service them because they don’t want one, they want peace of mind."

East Tennessee Pest Control does a combination of baiting and spraying for termite and pest control. They can do a conventional treatment including drilling the slab and block and applying termiticide and also put a baiting system around the structure that helps them determine if there are termites in the area. If there are, they put a bait cartridge in that monitor that attracts them. It can kill out a whole colony of termites. For rodent control, they will use glue traps in areas where they can’t apply chemicals or pellets.

"One thing that we insist on is quality service. Dad’s always mandated that our clients receive excellent care and their problems be addressed in a timely fashion," said Manis. "If you call, we are going to get out there as quickly as we can and get you taken care of, we value our clients."

If you have a problem with bugs, insects, rodents or wood destroying organisms, call 423-272-2521 for a no-cost inspection. The office is located at 217 E. Main Street, Rogersville. Hours are 8 a.m. to 5 p.m., Monday through Friday, and Saturday by appointment only. If you have pests, let East Tennessee Pest Control get rid of them for you.

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