Beginning on Monday and continuing through the end of the week, the Customer Service Center will be open from 7:30 a.m. to 6 p.m. The center is located on the first floor of City Hall at 225 West Center St.
“This is the busiest time of the year for the Customer Service Center as the deadline to pay property taxes on time without penalty approaches,” City Recorder Jim Demming. “We are hopeful the extended service hours will prove convenient and minimize wait time for those folks who are making payments.”
This move is the second one taken this year by local governments to help property owners with the payment of their taxes.
Back in August, Kingsport announced that a cooperative effort with Sullivan and Hawkins counties had resulted in the Model City’s being able to send out property tax notices beginning the last week of August — much earlier in the year — to give property owners more budgeting time and to help mitigate long lines at the Customer Service Center.
City taxes for calendar year 2012 are due by November 30th.
Property taxes become delinquent beginning December 1st and incur a penalty of 2 percent on that date. Taxes remaining delinquent on January 1st will incur an additional 2 percent penalty, with a further 1 percent penalty accruing monthly thereafter until paid in full.
In all, Kingsport billed approximately $32.58 million in tax payments for calendar year 2012, with another $1 million in public utility taxes assessed by the State of Tennessee due by the end of the year, for a total levy of about $33.5 million.
To date, 51 percent of all due taxes have been paid, or about $16.5 million. On average, Kingsport collects between 97 and 98 percent of all billed property taxes in the year due.
Payments may be mailed or paid in person at the customer Service Center. Mailed payments must be postmarked on or before November 30 to avoid penalty.
Questions regarding extended operating hours or property taxes should be directed to the Customer Service Center at (423) 229-9418.