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Appalachian Power kicks in over $1 million to help low-income customers

Sharon Hayes • Jul 15, 2009 at 12:00 AM

Appalachian Power Co. will boost its contributions from $210,000 to more than $1 million this year to help low-income customers pay their electric bills.Appalachian Power President and Chief Operating Officer Dana Waldo made the announcement Wednesday in Roanoke, saying the company, its shareholders and customers have helped those in need pay their electric bills for more than 25 years.“Especially in light of the economic conditions and the increasing costs associated with energy we are pleased to be able to increase our contributions at this time,” Waldo said.Appalachian Power offers two assistance programs. Locally, the program is called Neighbor-to-Neighbor, and customers can contribute an extra amount in their electric bills to help those less fortunate.For the 2008-2009 winter season, Appalachian Power contributed $210,000 for its assistance programs — $100,000 each for West Virginia and Virginia, and $10,000 in Tennessee, where Appalachian Power serves the Kingsport area.The Neighbor-to-Neighbor Program will kick off in November, and customer contributions will be accepted from November through February. Customers who wish to contribute should make their checks payable to “Appalachian Power, Neighbor-to-Neighbor.” Checks can be sent to Appalachian Power, P.O. Box 24404, Canton, OH, 44701-4404. Tax deductible donations are distributed in the state in which they originate, and those making contributions will receive a receipt.Appalachian Power provides electricity to 1 million customers in Virginia, West Virginia and Tennessee.

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