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Colonial Heights Dental brings experience, technology together to serve patients

Tanja Moody • Mar 19, 2013 at 12:34 PM

After practicing for several years outside of his hometown of Jacksonville, Fla., local dentist Dr. Andrew Hagan and his wife, Anna, decided to move closer to the Appalachian Mountains. The couple, who enjoyed spending time in the mountains near where they met at Furman University, was looking for a great place to raise children. Dr. Hagan said they fell in love with Kingsport when they first visited.

When he arrived in the area, Dr. Hagan spent a few years working at dental offices in and around Kingsport, including the Sullivan County Health Department. He acquired Colonial Heights Dental more than a year ago when the former dentist, Dr. Bartley Ford, passed away unexpectedly.

Dr. Hagan retained all of Dr. Ford’s staff, seeing their experience as an asset since each had worked at the dental office for anywhere from 5 to 16 years.

"The staff here is among the most skilled and experienced I have ever worked with," Dr. Hagan said. "One of the things I liked about this office is that it was already pretty technologically up-to-date. We’re looking to expand that even more. When I went into dental school, I thought it would be nice to own my own practice, to do things the way that I think they should be done. Now I’m getting to do that."

The office utilizes digital x-rays, which use less radiation and have better diagnostic capabilities than traditional x-rays. Metal-free fillings, crowns, dentures and partials are also offered, as well as the ZOOM teeth whitening system. Dr. Hagan also offers to patients a new product called OraVerse, which helps numbness go away more quickly after dental procedures.

"Everyone hates that numb feeling," he said. "If you just had a quick procedure and you want to go back to work, but were worried about talking or looking funny, OraVerse will definitely help."

A couple of factors led Dr. Hagan toward the dental field.

"I’ve always enjoyed science, specifically biology," Dr. Hagan said. "But I didn’t want to sit behind a microscope all day. This allows me to meet different people and to use my hands a little bit."

Another reason was that, when he was growing up, he had a good relationship with his own dentist, Dr. Theodore Schneider.

"He knew I was interested in dentistry, so I spent a lot of time with him, shadowing him and learning about the profession," Dr. Hagan said. "When I had breaks in college, on and off for a couple of years, I’d watch how he interacted with his patients and observe some procedures."

These days, Dr. Hagan stays current in his field by pursuing continuing education courses often.

"I like my job and learning more about it," he said. "I like to see what other people are doing and to try new, proven, technologies. It’s interesting to me."

Dr. Hagan is accepting new patients and sees patients of all ages, including young children.

"The American Dental Association recommends a check-up once a child’s first tooth comes in, to get them used to a dental visit," he said. "Plus, we enjoy seeing children. We don’t force the issue if they’re anxious though. Those early visits allow us to talk to parents about proper hygiene and diet, because cavities can get big quickly."

The dentist and his staff take a laid-back approach in the office.

"We like to take our time with our patients and not rush them through the door," Dr. Hagan said. "We want to address any concerns they have. The staff has established relationships with our patients, and we see them as a person instead of a number."

Dr. Hagan and Anna, a marriage and family therapist at First Baptist Counseling Center in downtown Kingsport, have a 14-month-old son named Anson. The family enjoys walking and hiking locally in areas like Warriors Path State Park, the Greenbelt and Bays Mountain.

Dr. Andrew Hagan’s practice is located at 150 Clinic Drive Suite A, off of Fort Henry Drive in Kingsport.

For office hours or for more information, call 423-239-8021 or visit their website at www.kingsportdentist.com.

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