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KATS introduces Dial-A-Ride for individuals with mobility challenges

Staff Report • Nov 21, 2012 at 8:03 AM

KINGSPORT – The Kingsport Area Transit Service announced Tuesday that it is rebranding its existing ADA\Paratransit service to better reflect the broader nature of the program, rolling out a new “Dial-A-Ride” name, logo and marketing effort for the service.

“We believe the rebranding effort better reflects the service we offer, providing excellent curb-to-curb service for any individual with mobility challenges,” said Transit Coordinator Jack Qualls said Tuesday. “The Dial-A-Ride name and logo will allow KATS to enhance marketing efforts throughout the community, representing how easy this process is … once qualified through the application process, simply dial up KATS and schedule a point-to-point transport for the next day. KATS hopes this new name and logo will be more recognizable to the community and spark interest for those in need of mobility assistance.”

Dial-A-Ride is a low fare, fee-based transportation service that picks up individuals from their home or elsewhere inside Kingsport and transports them to any destination within the City Limits of Kingsport. This specialized transportation service is available to anyone who has a medical condition that prevents them from independently boarding a regular fixed-route bus.

Dial-A-Ride is also available to individuals who may qualify due to a temporary mobility need, for instance, someone who is rehabilitating from a leg, hip or other injury and temporarily restricted from driving an automobile.

Dial-A-Ride is a next day transit service that operates Monday through Friday from 7:30 am until 5:30 pm, excluding major holidays.

In order to qualify for the service, a completed application must be submitted to KATS.

Applications can be picked up from the KATS office, downloaded online at www.kingsporttransit.org, or simply call and request one to be mailed to your address.

For assistance completing the Dial-A-Ride application or to schedule service, please phone KATS at 423-224-2613.

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